At Techmythra Technologies LLP, we are committed to ensuring your orders are delivered efficiently and reliably. Below are the details regarding our delivery methods, charges, and other relevant information.

Delivery Methods and Charges

• We offer multiple delivery options to suit your needs:
• Standard Delivery: Reliable delivery within 5-7 business days.
• Express Delivery: Fast delivery within 2-4 business days.
• Delivery charges are calculated based on the total weight of your order and the destination. Charges will be displayed during the checkout process.
• Free delivery may be available for orders exceeding a specified value, as indicated on our website.

Order Tracking

• Once your order is dispatched, you will receive an email with a tracking number and instructions on how to track your package.
• You can track your order directly on our website using the provided tracking number.

Frequently Asked Questions

1. I still have not received my order.

• If your order has not arrived within the estimated delivery timeframe, please contact our customer support team at Sales@virtux.in or +91 9964705419.
• We will assist you in tracking your order and resolving any issues promptly.

2. The items received are incorrect or defective.

• If you have received incorrect or defective items, please follow these steps:
• Contact our customer support team immediately with your order number and details of the issue.
• Provide clear photographs of the items, if applicable, to expedite the resolution process.
• We will arrange for a replacement or refund as per our Return and Refund Policy.

Customer Support

• Our dedicated support team is here to assist you with any delivery-related questions or concerns. Feel free to reach out at any time:
• Techmythra Technologies LLPEmail: Sales@virtux.inPhone: +91 9964705419